Serving BC's Interior & Okanagan

Technology that keeps recovery and mental health programs running.

Lantern Point is the managed IT partner built specifically for nonprofit substance use treatment and mental health recovery programs — group homes, supportive recovery residences, and residential treatment centres across the Thompson-Okanagan and Kootenay-Boundary regions.

The problem

Recovery and mental health programs don't run like a typical office — and generic IT companies don't get that.

Shift-based staff, 24/7 operations, sensitive client records, and real licensing obligations. Most operators have no in-house IT department, and most IT vendors have never had to think about CCALA recordkeeping, PIPA/FOIPPA privacy rules, or funder security expectations.

What we do

Four ways we support your program

Managed IT & Helpdesk

Support built around 24/7, multi-site, shift-based care — not standard office hours.

EHR & Compliance Systems

Client record systems and access controls aligned to CCALA licensing and BC's PIPA/FOIPPA rules.

Cybersecurity & Risk

Protection sized to the sensitivity of substance use and mental health records.

Grant-Funded IT Consulting

Budgeting technology within grant cycles and Health Authority contract realities.

24/7

Support built for round-the-clock residential care operations

10+

Interior & Okanagan communities served, from Kamloops to Nelson

1

Accountable IT partner — instead of a patchwork of vendors

Why Lantern Point

We already speak your sector's language.

From CCALA licensing to PIPA and FOIPPA privacy obligations to Interior Health contract expectations — we don't need to learn your world on your dime. That means faster, more relevant support, and a partner who can walk into a licensing audit or a funder security questionnaire with you.

  • Sector fluency — CCALA, PIPA/FOIPPA, funder and Health Authority expectations
  • Built for 24/7 care operations, not standard office hours
  • Right-sized recommendations — no enterprise tooling a 12-bed home doesn't need
  • One accountable partner instead of a fragmented mix of vendors
  • Grant-aware — technology budgeting that respects funding-cycle realities
  • Based in Kelowna, on the road across the Interior and Okanagan
Where we work

Serving nonprofit operators across the Thompson-Okanagan and Kootenay-Boundary regions

KelownaKamloopsVernonPenticton Salmon ArmMerrittCranbrookNelson CastlegarTrail+ remote support region-wide

Not sure where you stand?

Start with a free, no-obligation IT & Privacy Risk Check-In — a plain-language look at your current setup against CCALA and PIPA expectations.