Lantern Point provides technology leadership and mentorship built specifically for nonprofit substance use treatment and mental health recovery programs across British Columbia (group homes, supportive recovery residences, and residential treatment centres), and for other BC nonprofits trusted with sensitive client information. We guide your existing IT staff or MSP, and step in to execute directly when you need hands, not just advice, so your team can stay focused on the people you serve.
If a few of those sound familiar, you're the kind of organization we built Lantern Point for.
Senior direction for your team or MSP, with hands-on execution when you need it, so your clients experience steady, dependable care, not IT interruptions.
Client record systems and access controls aligned to CCALA licensing, CARF accreditation standards, and BC's PIPA/FOIPPA rules, so the people who trust you with their most sensitive information know it's handled with care.
Protection sized to the sensitivity of substance use and mental health records, so your team and the people you serve can count on it working quietly in the background.
Budgeting technology within grant cycles and Health Authority contract realities, so funding stays focused on your programs and the people they serve.
Every recommendation is made with one question in mind: does this help the people you serve?
Not what looks impressive on an invoice, not the newest tool on the market. We'll tell you plainly when you don't need something, so your budget stays focused on care.
From CCALA licensing to CARF accreditation standards to PIPA and FOIPPA privacy obligations to health authority contract expectations, we don't need to learn your world on your dime. That means faster, more relevant guidance, and a partner who can walk into a licensing audit, an accreditation review, or a funder security questionnaire with you, so your team spends less time worrying about technology and more time with the people you serve.
Every organization is different, but the starting point is often familiar: Microsoft 365 running on default settings that nobody's reviewed, laptops purchased one at a time with no standard setup, a case-management system nobody's audited access on in a while, and a director who's become the accidental point person for anything technology-related. None of that is a failure on your part. It's what happens when technology decisions get made one at a time, under pressure, with no one whose job is to look at the whole picture. That's the starting point for almost every program we work with, and it's exactly where a free IT Health Check begins.
Answer a short set of yes/no questions about your setup, and get a plain-language score with a prioritized list of what to fix first, before you ever need to talk to anyone.
Each score runs from 0 to 100. Higher is better: it means more of what we checked is actually in place.
Example result: your own score will depend on your answers.
We don't ask you to replace what's working. We take ownership of the pieces that usually fall through the cracks, like configuration, offboarding, and backups. Read more in our FAQ →
Smaller teams often have fewer people around to catch a technology problem early, which makes clear ownership more valuable, not less. Read more in our FAQ →
On-site work concentrated in the Okanagan and Southern Interior; remote support and scheduled travel available province-wide.
Start with a free, no-obligation IT Health Check: a plain-language look at your current setup, whether you already have IT support in place or not, so you can put your energy back into the people you serve.