Lantern Point exists because recovery and mental health programs, and the nonprofits that work alongside them, deserve technology leadership that already understands the world they operate in, not a vendor learning it for the first time on their account.
Group homes and residential treatment programs run nothing like a typical office. Shift staff, overnight coverage, shared devices, and some of the most sensitive personal information that exists, all under real licensing and privacy obligations. Yet most of these organizations have no one steering their technology, and most IT companies available to them are built to replace an IT department, not to guide the one they already have or help them build one.
Lantern Point was founded to close that gap: a West Kelowna-based technology leadership practice that treats sector understanding (CCALA licensing, PIPA and FOIPPA privacy law, health authority contract expectations) as a starting requirement, not an afterthought.
We believe the technology behind recovery and mental health programs should be as steady and dependable as the care those programs provide. Our job is to take technology off your plate, so your staff can focus on the people they serve, not IT problems.
Our founder, Jason Murray, has spent years as a frontline paramedic, working directly inside the healthcare system that this sector's clients depend on, and years as a cloud and platform engineer building and running infrastructure for healthcare-communication and behavioral-health platforms, including roles at PerfectServe, Telmediq, LightningBolt, and Cerebral.
Most recently, at Cerebral, he was responsible for the infrastructure behind its electronic medical record platform, which had to meet SOC 2 and HIPAA requirements (the US frameworks for handling healthcare data securely, similar in spirit to what CCALA and PIPA require here). That platform supported around 700,000 clients across roughly 3 million appointments, so keeping production databases running through upgrades and migrations without downtime wasn't an abstract exercise: it meant people's care wasn't interrupted by something happening on the backend. Before that, he did similar infrastructure and database work at PerfectServe and Telmediq, clinical communication platforms used inside hospitals, with an office in Victoria, BC.
That combination is why Lantern Point understands both the clinical and operational stakes of getting IT right in a care setting, and how to actually build and operate infrastructure that would hold up to an audit, not just look fine on a dashboard. It's not a marketing claim: it's the reason this company exists.
Confidentiality isn't a policy for us. It's the reason this business exists.
No jargon-gatekeeping. We explain things clearly to stretched nonprofit staff, always.
24/7 care settings can't tolerate downtime the way a standard office can. We hold your systems, and whoever runs them, to that standard.
We recommend what fits your budget and risk, and we'll tell you plainly when you don't need something, even if that means a smaller invoice for us.
Based in West Kelowna, with service delivery across British Columbia. On-site work is concentrated in the Okanagan and Southern Interior, supplemented by remote support and scheduled travel province-wide.
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